Privacy Policy

Overview

Chelti Winery (operated by GWO – Georgische Wein Organisation GmbH) takes the protection of your personal data seriously. This privacy policy explains what data we collect, why we collect it, and how we use it.

Controller

Data We Collect

When you visit our website, we automatically collect technical data such as your IP address, browser type, and pages visited. This data is used to ensure the functionality of the website and to improve our services.

When you place an order, we collect your name, email address, shipping address, and payment information. This data is necessary to fulfill your order and is processed by our payment provider.

Cookies

Our website uses cookies. Essential cookies are required for the website to function correctly. Analytics cookies help us understand how visitors use our site. Marketing cookies are used for targeted advertising. You can manage your cookie preferences at any time through the cookie settings on our website.

Your Rights

Under the GDPR, you have the right to access, rectify, delete, or restrict the processing of your personal data. You also have the right to data portability and the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at info@chelti.com.

Third-Party Services

We use Shopify for our online store, PostHog for analytics, and Meta for advertising. Each of these services may process personal data in accordance with their own privacy policies.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Order data is retained for the statutory retention period of 10 years.

Changes to This Policy

We may update this privacy policy from time to time. The current version is always available on this page.